Privacy Policy

Last updated: May 2026

Information We Collect

Account Information

When you create an account, we collect:

Email address (for login and notifications)
Name (optional, for billing)
Payment information (processed securely by Stripe)

Usage Data

We collect information about how you use our service:

Domains you add for cache warming
URLs warmed and success rates
Credit usage and purchase history
Login times and IP addresses

How We Use Your Information

We use collected information to:

Provide and improve our cache warming service
Process payments and manage your account
Send service notifications and updates
Provide customer support
Ensure security and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information. We may share data with:

Stripe: For payment processing (subject to their privacy policy)
Service providers: For hosting and infrastructure (MongoDB Atlas, etc.)
Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate security measures including:

Encryption of data in transit and at rest
Secure authentication systems
Regular security audits
Limited access to personal data

Cookies and Tracking

We use essential cookies for:

Authentication and session management
Security and fraud prevention
Basic analytics (anonymized)

We do not use third-party advertising cookies or trackers.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Delete your account and data
Export your data
Opt out of non-essential communications

GDPR Compliance

For users in the European Union, we comply with GDPR requirements including:

Lawful basis for processing (contract performance and legitimate interest)
Data minimization and purpose limitation
Right to data portability and erasure
Breach notification procedures

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy, please contact us at:

Email: [email protected]

Address: [Company Address]